Position Description for Records Mgt and Training Officer

Job Description

Vacancy Reference: XXXXX Closing Date: XX/XX/XXXX
Title: Recrods Management and Training Officer Position Number: XXXX
Division/Region: Date Of Review: XX/XX/XXXX
Branch: Contact Officer:
Unit/Section: Contact Number:
Location: Classification:
Special Conditions:

Role purpose:

Provide a high standard of operational and technical training to employees on the requirements for records and document management and associated systems.

Train all staff in the use of systems and programs associated with records and document management.

Participate in projects assigned by the Manager for the:
- improvement of information management and business processes
- development and maintenance of a policy framework for document and records management

Provide a high standard of support services to clients of the Section.

Organisational environment:

Position specifics:

The Records Management Training Officer reports to the Manager but may report to a Senior Project Officer for activities or tasks associated with a particular project.

Intrastate travel involving overnight absences from headquarters will be required.


Design and develop training packages to educate staff on requirements for records and document management and in the use of DMS or associated systems, including:
- Maintain and update the training packages to reflect legislative and procedural changes
- Evaluate the effectiveness of training materials and processes
- Review other learning options and recommend innovative solutions to achieve desired outcomes.

Co-ordinate and deliver recordkeeping and records management training programs, including:
- developing and maintaining a rolling training calendar
- co-ordinate training sessions and ensure the availability of resources
- deliver training packages to a variety of groups with different learning needs.

Participate as a member of the team to:
- provide a quality service to clients to assist them to achieve their business outcomes
- develop and maintain a corporate records management framework
- contribute to the ongoing development of document and records management strategies, policies, standards and procedures for the departments.

Acquire and maintain a detailed working knowledge of corporate records management applications, including the DMS and component applications; and their use throughout the departments.

When not actively involved in training, perform duties in order to maintain skills, knowledge and understanding of records and document management operations.

Clarify, prioritise tasks and meet deadlines to ensure tasks completed within agreed timeframes.

Delegations and accountabilites:


Selection Criteria:


Nil essential, however possession of Certificate IV in Assessment and Workplace Training would be highly regarded.

Key Selection Criteria:

Demonstrated ability in the effective development, delivery and evaluation of training programs and education courses to staff at all levels, using a variety of adult learning principles.

Demonstrated high level interpersonal, oral and written communication skills with particular emphasis on:
- group training
- consulting
- liasing
- developing effective client relations
- preparation of high quality, concise and timely submissions and reports
- operate effectively as a team member.

Demonstrated ability to set realistic work goals and establish work priorities for self and others to meet deadlines and commitments.

Sound knowledge, or the ability to rapidly acquire sound knowledge, of document and records management legislation, principles and practices, and their application in a large and diverse organisation.

Sound knowledge, or the ability to rapidly acquire sound knowledge, of the departmental structure and operations and their impact on the operation of the EDRMS and associated systems.

Addtional information:

The Selection Criteria are the essential knowledge, skills and abilities required for the role. Applicants need to address each Selection Criterion and demonstrate how each is met. Answers should be clear and concise, give specific examples of abilities and skills in the area, and accurately show the ability to do the job. Essentially, applicants need to provide information on what they have done, how it was done, where and when.

Please submit a separate Application Form.

Please read the "Information for Applicants" document before submitting any application.

Applications for roles must include the original, plus two copies of the complete application for each role applied for.

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